What time is check-in and check-out?
Check-In: Anytime after 1:00 pm
Check-Out: By 11:00 am
Our cottage is self-check-in via a digital keypad on the entry door so you can arrive and depart at your own schedule. You will receive your individual code for the keypad via e-mail, along with all the check-in instructions, the day of your arrival.
What is the cancellation policy?
Standard Cancellation Policy
- 50% of prepayments made are refundable if cancelled 15 days before arrival or before.
- 0% of paid payments are refundable when canceled less than 15 days before.
What type of WiFi, TV, and other technology is the cottage equipped with?
WiFi: We are equipped with a enough bandwidth to accommodate multiple connections, video conferencing, and streaming.
TV: We are equipped with a HDTV flat screen.
Streaming services: The TV has access to Netflix. Please feel free to log into any additional services that you have subscriptions to, but make sure to logout upon checkout.
What supplies do I need to bring to the cottage?
We want to make vacationing as easy as possible so we provide as many everyday household items as we can. Before you start packing your house for vacation, take a look at our amenities to see what is included with your rental by clicking here.
Oh, and if you have any suggestions on additional items we should include, please tell us so we can consider adding it!
Why is there a cleaning fee?
We take great pride in providing our guests with a clean and comfortable space. We believe a detailed and thorough cleaning is necessary between stays to ensure your comfort and safety. That's why we add a cleaning fee to our rentals, allowing us to bring in professional cleaners to deep clean and sanitize every surface, from the floors to the countertops and beyond.
A whole house rental does not compare to a hotel room rental in terms of amenities, both of which require greater attention to cleaning and the need for cleaning fees.
Is firewood provided?
During winter, we attempt to keep the firewood for barbecue and fireplace as a courtesy to our guests. However, they are not a term of the rental. During the summer months, firewood is provided only for the barbecue.
Feel free to ask us about the availability of firewood at the cottage you are renting.
Is parking included?
Park only in the designated driveway. We can accommodate 1 car, which is sufficient for the capacity of the cottage.
Do you have cameras at your cottage?
We have cameras facing the outside area. The angles are not pointed toward any areas inside the cottage and there's no need to worry about privacy.
We understand that our cottage may not always be occupied, so we want to ensure that our guests and property are always protected.
The cameras are helping us to do that by providing a visual record of who is coming and going and helping us to identify any potential issues or incidents that may occur on the property. We hope this puts your mind at ease during your stay with us. If you would like us to provide more information about please don't hesitate to ask.